Mobiles Marketplace is an online multi-vendor marketplace where individuals or private limited companies can register as sellers to solely sell mobile phones. This privacy policy aims to elucidate the usage of any personal data collected, means of collecting the data and the protection of your personal information on our website.
1.1 What data do we collect?
Your personal data collected includes First and last name, email address, phone number, Billing and shipping addresses, your IP address and browser user agent string also any media mainly product images by registered sellers. To ensure data protection and secure payments your payment information is processed via third party payment processors like Amazon pay, Paypal or Sripe. However, we collect Bank account details for all the registered sellers on our marketplace this includes Bank account name, name of the bank, account number and sort code. This is merely to allow sellers to withdraw funds from their available balance to their bank accounts
1.2 How do we collect your data?
Most of your personal information data is collected only when you sign up for a customer or a seller account on our marketplace or when you contact us via our contact form and if you make a purchase as a guest. For registered sellers bank account details are collected when they add their withdraw payment details in their account settings.
1.2.1 Comments
When you leave a comment on our website the data in the comment, your IP address and browser user agent string are collected to aid spam detection.
1.2.2 Media
Images are only collected when uploaded on our website. Please be advised any images comprising embedded location data (EXIF GPS) should not be uploaded as all images on our website are publicly accessible so anyone visiting our website can download them.
1.3 How do we process your personal data?
We use your personal data mainly to process any order you place with us, to stay connected to you, to seek any valuable feedback in order to improve our services; to provide you an easy access to our website to buy or sell from, to keep you updated about the status of the order/s you make on our website; to interact with sellers for order management purposes, to provide customer service or support and to identify any fraudulent or illegal activity. We never share your information with any third parties except third party payment processing companies like PayPal or Amazon pay or if we are obliged by law to do so, the latter to the extent permitted by applicable law without your consent. For instance if there is a suspicion of fraudulent or any illegal activity associated with your account.
Your personal information like name, phone number, shipping and billing addresses are also shared with the relevant sellers and delivery service providers to enable them to deliver the purchased products to customers. However this information isn’t shared until you place an order.
We never sell your personal information to any third party however, there are few exceptions merely to allow any third party, that has a contractual agreement with us , to fulfill its contractual obligations to us and they are obliged to take correct security measures to protect this data also they are strictly not allowed to share this information with any other third party.
1.4 How long do we store your data for?
Any personal data stored on our marketplace complies with data protection laws. Unless there is a legal obligation to keep your personal data longer, your data will be kept for 3 months after your account is deactivated or deleted, during this period your data will not be processed by us in any way.
2. Personal Data Protection
We assure you that we strive hard to protect your personal data and we do this by using Hypertext Transfer Protocol Secure (HTTPS) which encrypts the communication data as well as several other security measures which due to our security policy cannot be disclosed publicly. In order to avoid debit card or credit card data thefts, we take payments from trusted processors such as Amazon Pay, Stripe or PayPal to allow our customers to securely make payments .
3. Marketing
We retain your shopping history and use details of the products you have purchased to suggest you, via email or SMS, other products which you may be amenable to purchase and also if there are any special offers which we believe you may be interested in purchasing. This only applies if you permit us to do so which is done by accepting our privacy policy, otherwise you may opt out at any time.
You have the right, at any time, to instruct us to stop contacting you for marketing purposes via email or SMS. Should you wish to opt out you can email us on inquiry@mobilesmarketplace.co.uk.
4. What are your data protection rights?
We intend to fully comply with General Data Protection Regulation (GDPR) and we would also like to make sure you are fully aware of all of your data protection rights. You have following rights:
The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request us to correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request us to erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
5. Google Analytics
We use Google analytics on our website mainly for marketing analysis purposes. Google analytics works by recording the number of visitors, duration of visits and many other real time insights into a website.
Google Analytics adds a tracking code to the website pages and every user is assigned a unique ID which allows Google to track website traffic and their behaviour. You can easily opt out from Google Analytics by clicking here.
6. Cookies
We use cookies on our website to provide you with an easy to navigate, faster and safer user experience. Cookies are small text files that your browser creates and stores on your device when you use a website that uses it.
While filling out details like name, contact number, addresses on our website you may choose to save information about you in cookies for your own ease in order to avoid filling out details about you every time you it asks for it.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
We use a myriad of cookies to store your login information as well as your screen display choices. Login cookies last for only 24 hours, whereas screen display cookies last for 365 days and if you choose “Remember Me” option, your login information will be saved for 14 days. Note all login cookies are deleted once you log out of your account on our website.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
7. Privacy policies of other websites
Our site contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
8. General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) which came into effect 25th May 2018 onward is the new data protection law which replaced the old “Data Protection Act 1998” law to enable you to protect your personal data more effectively and to give you rights to inquire about its usage and much more. This privacy policy ,to best of our knowledge, is fully compliant with GDPR; however, if you see anything missing or inexplicable please let us know it will be highly appreciated.
If you want to find out more about GDPR then Click Here.
9. Changes to our privacy policy
Mobiles Marketplace keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11/07/2020.
10. Contact Us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.